Overview

For most people, gambling is a pleasurable leisure activity that provides entertainment. However, for others, gambling can have negative consequences. Therefore, Salon S36 Casino has implemented a policy that outlines guidelines and regulations governing its services, aimed at minimizing the potential adverse effects of gambling on consumers to the greatest extent possible.

What is Responsible Gambling?

1. "Responsible gambling" is a broad concept involving approaches to gambling management aimed at minimizing potential gambling-related harm.
2. It emphasizes personal responsibility for one's actions while recognizing that service providers also bear a degree of responsibility.
3. Responsible gambling relates to the integrity of gambling operations and the relationship between gamblers and gambling service providers. Its purpose is to ensure that individuals can make informed decisions about gambling and, if harm occurs, have access to assistance from gambling services.

What is Problem Gambling?

1. Problem gambling occurs when gambling becomes uncontrollable, such as expanding the scope of gambling, increasing frequency, raising the stakes, and using leisure time for gambling.

The negative effects of problem gambling may include:

1. Experiencing excessive financial losses relative to the gambler's income.
2. Having detrimental personal impacts on the gambler's family and friends.
3. Adversely affecting employer and job performance.
4. Imposing additional costs borne by society.
5. Principles of customer service and promoting responsible gambling apply.

Salon S36 cares for and looks after our customers, promoting and advocating responsible gambling. For the vast majority of people, the allure of gambling lies in testing one's judgment or luck. However, gambling should be a form of enjoyable entertainment. The aim is to achieve a balanced approach, providing betting services to meet the public's demand for gambling while also considering the interests of the public—namely, the maximum economic benefit to customers, the company, and society as a whole.

Promoting Responsible Gambling Policy

Salon S36 is committed to sharing responsibility with governments and communities, assisting problem gamblers, and addressing the issues they face.

Salon S36 aims to achieve the following objectives:

1. Reduce the harm of gambling to individuals and the broader community, enabling customers to make informed decisions about their gambling behavior.
2. Provide timely and appropriate assistance and information to those affected negatively by gambling.
3. Promote a shared understanding of responsible gambling rights and responsibilities among individuals, communities, the gambling industry, and governments.
4. Ensure that gambling products and services provided by the gambling industry are offered in a safe and supportive environment.
5. Train Salon S36 staff in assisting customers seeking recreational and entertainment experiences, while also providing interventions when customers exhibit signs of gambling-related self-control issues.Implement strategies to provide information that enables users to make informed decisions about their gambling activities.Actively engage in support services or referral services related to gambling and participate in initiatives addressing the harms of gambling on vulnerable populations in society.

Minors

As a responsible gambling operator, Salon S36 is committed to maintaining a good public reputation and actively takes measures to prevent minors from gambling on its website or via phone. All facilities associated with Salon S36 are designed for use by individuals who have reached the legal age of 18.

For assistance with gambling problems, the following organizations may be able to help:

Gamblers Anonymous

GamCare

Gambling Therapy

Self-exclusion from gambling

Salon S36's staff members are trained to promote responsible gambling and encourage customers to take responsibility for their betting activities.

Customers will be allowed to self-exclude from gambling via telephone.